Refund policy

By making a purchase at nailsupplyhouse.com, you acknowledge that you have read the return policy of nailsupplyhouse.com as mentioned on this page and agree to abide by them.

Any disputes arising between person(s) and nailsupplyhouse.com will be settled by arbitration with a neutral third party in the state of California.

All Products

Return policy

*Return Policy is subject to change without prior notice. It is the customer's responsibility to check the policy prior to making any new purchases.

All returns must have the original receipts.
All items must be in the original packaging, sealed, and in good condition. Used items are not refundable.
Upon inspection, the item has to be in resalable condition.

Non-Returnable Items
Below are some typical items that cannot be returned including, but not limited to:
Clearance items or discontinued items
Items with broken seals
Items that are subject to Manufacturer's Return Policy or Warranty.
Items that have been damaged through customer's use and handling.
Nail polish, gel polish, gel effect polish, electric files, implements including nippers, scissors, and pushers, drill bits and/or used acrylics and liquid.
DEFECTIVE, DAMAGED IN SHIPPING, OR INCORRECT ITEMS: For the purposes of this policy, the term "Defective" refers to out-of-box defects only. Any other defects, flaws or product failures would fall under Warranty (see below).

You may return items within 7 days of delivery for a refund, provided they are unused, unopened, and in their original condition. A 10% restocking fee will be applied to domestic returns. A $7 return shipping fee will also be charged. Items that are not in unused, unopened, and original condition are not eligible for return, except in cases of manufacturer defects or shipping damage.

Customers are responsible for all shipping charges for returns. 

Please understand that charging a restocking fee on returns is necessary to cover costs associated with processing your order. Returns received after 15 days of delivery may be refused, depending on the situation. We appreciate your promptness in handling returns.

CLEARANCE ARE NON-REFUNDABLE

Refund Policy

Returns made to nailsupplyhouse.com will be refunded in the form of the original payment method.

Warranty Policy
All warranties are from their respective manufacturers, not from Nail Supply House. Shipping costs are not covered and you are responsible for all shipping charges.

If you have any questions about our return policy, you can always email Nail Supply House Inc at orders.nailsupplyhouseinc@gmail.com