How do I return an item?

Return Policy


Some items are not returnable, exchangeable and refundable, such as Polishes (any brands), Gel polishes (any brand); customer decide to order any polishes or gels should be aware of this policy. No exception. However, customer have the right to cancel the order before it was shipped out. If you have any question about this policy, please contact us.


Returns or exchanges must be made with original receipt & within 7 days of invoice date. 20% re-stocking charges for all returns. Customer is responsible for shipping charges on all returns. Any Shortage or Damage must be reported to the delivering carrier at the time of delivery. No Claims will be allowed unless notified within 48 hours of receiving goods. Claims must be submitted within 7 days of receipt.


Nails Supply House may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.